In challenging times, a comprehensive process can make all the difference.
A client of ours in the insurance industry was facing an influx of litigation due to COVID-19’s spread across America. After engaging the help of several local counselors, the client found it challenging to maintain accurate information and a single control version of their master spreadsheet.
Building a single source of truth.
Alston & Bird built a secure custom tool to manage each case and help the client track critical deadlines and case statuses. Key features of the solution include:
- An extranet acting as a single source of information on cases, plaintiffs, claims, and local and opposing counsel— eliminating the need for multiple spreadsheets.
- Detailed intelligence used to calculate case value and other critical information for the client.
- A secure site enabling local counselors to manage their assigned cases.
- Data visualization dashboards offering the client and their attorneys an at-a-glance view of all litigation most affected by the pandemic.
This tool greatly reduced the effort required to manage every detail of every case. Using a single robust platform saved significant time and resources. Now the client has real-time visibility into the overall landscape of their litigation—and counselors across the country can collaborate effectively and securely.