- Counseled clients on the regulatory and licensing compliance obligations for engaging in mortgage lending, loan servicing, debt buying, debt collection, and the offering of consumer loans, student loans, auto loans, and retail installment sales.
- Assisted with CFPB readiness reviews of a company’s business lines, operations, and products to assess compliance risk and to evaluate the company’s compliance management system.
- Counseled clients on compliance with regulatory guidance and developments due to the COVID-19 national emergency relating to debt collection and student loan servicing.
- Counseled clients on borrower disclosures for consumer credit programs and the development of telemarketing marketing campaigns via text message, SMS, and e-mail.
- Represented clients in obtaining state licenses for activities including real estate brokering, money lending, and student loan servicing.
- Drafted regulatory procedures and policies relating to compliance with RESPA/Regulation X and the Gramm-Leach-Bliley Act for mortgage lenders and mortgage servicers clients.
- Counseled financial services clients in the assessments of websites of financial institutions for compliance with the Gramm-Leach-Bliley Act, the California Consumer Privacy Act, and the EU General Data Protection Regulation relating to website privacy policies and terms of use.
- Working with state regulators to obtain approvals, licenses, and regulatory guidance.
Senior Associate,
- Phone: +1 213 576 1130
- Email: aileen.ng@alston.com
Aileen’s clients rely on her counsel to guide them through the consumer financial services industry’s complex regulations.