Alston & Bird has been recognized by corporate counsel as a leader in client service excellence, ranking 15th among nearly 650 law firms serving large clients in the “2015 BTI Client Service 30.”
The ranking is part of BTI Consulting Group’s larger Client Service A-Team 2015 report, which reviews firms across nearly 20 activities – including client focus, value and innovation – that define the best in client service.
As noted by BTI, the firms that are outperforming all others in client service delivery “impress clients with their savvy, outpace all other firms in service, and reap real financial benefits from their efforts; simply put, the law firms in the BTI Client Service 30 are the best. These are the elusive law firms reinventing how legal services are delivered.”
In its 14th year, the BTI Client Service A-Team 2015 relied on in-depth interviews with more than 300 legal decision makers at the world’s leading organizations spanning more than 16 industries, including financial services, energy and insurance.
BTI Consulting Group is a provider of strategic research to the legal community. Its research is based on interviews with corporate counsel about their outside law firms’ client focus, understanding of their business and delivery of efficient, value-added service and results.