Healthy Byte January 23, 2024

Healthy Byte: How Revised FCC Rules Impact Patient Messaging

The Federal Communications Commission (FCC) has historically exempted certain health care messages from the written consent requirements of the Telephone Consumer Protection Act (TCPA), but a recent rule revised the exemption and set new limitations.

David Carpenter and Angie Burnette discuss the new patient contact limitations, including the types of calls that are exempt, how providers may obtain prior consent from recipients, and how to remain HIPAA compliant with patient outreach.

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